TERMS AND CONDITIONS

General Terms and Conditions

Discover our General Terms and Conditions below.

Customer Service & Vendor Warranties

Discover our Terms and Conditions surrounding Customer Service, Returns and Vendor Warranties below.

eCommerce Terms and Conditions

Please read our full eCommerce Terms and Conditions below.

eCommerce Adminitrators

Discover the Terms and Conditions regarding being an Administrator for your account below.

Modern Slavery Policy

Read our Modern Slavery Agreement below.

As an outreach to our customers who resell technology and computer products, this information sheet is intended to make you are aware of important trade compliance regulations. The information provided below is primarily related to the U.S. Dept. of Commerce, Export Administration Regulations. To insure you understand the regulations of your specific country, please consult with the appropriate local trade compliance agency. It is the responsibility of the Reseller to ensure that its resale transactions do not violate the export control regulations enacted by U.S., EU, Belgian, Luxemburg or other local government law.

 

1. PRODUCT CLASSIFICATION

  • The level of control applied to a transaction is determined by the government-designated classification of the product in combination with the country of destination. Based on the product classification, certain technology, computer and telecommunication products may require formal export license approval as defined within the scope of the applicable regulations. These types of products include but are not limited to:
  • Hardware, software and technology products with high levels of encryption functionality.
  • Certain network infrastructure products such as high-end routers or switches designed for high volume communications.
  • Products exported to foreign government end-users.
  • Certain network infrastructure products exported to foreign telecommunications companies and Internet Service Providers (ISP’s).


2. CUSTOMER BASE COMPLIANCE SCREENING – KNOW YOUR CUSTOMER

Products purchased from Ingram Micro must not be sold to any person, entity or business listed on any of the denial lists published by authorities governing the transaction including the local government. It is illegal for a U.S. company or its foreign subsidiaries to conduct export business with a company or individual listed on the U.S. Government's Table of Denial Orders, Entity List, Specially Designated Nationals List or the Debarred List.


3. DESTINATION COUNTRY SCREENING

Non-Proliferation Screening is based on detailed regulations covering product end-use and end-user activities. Non-Proliferation Screening has been enacted to insure that resale transactions do not involve:

  • Prohibited nuclear end-uses and/or end-users without proper licensing authority issued by the U.S. Government, appropriate EU governing body, or local government.
  • Prohibited missile end-uses and/or end-users without proper licensing authority issued by the U.S. Government, appropriate EU governing body, or local government.
  • Prohibited chemical and biological weapon end-uses and/or end-users without proper licensing authority issued by the U.S. Government, appropriate EU governing body, or local government.

You may not, without a license, knowingly resell any item to end-users involved in proliferation activities. Although most of the products that Ingram Micro offers for resale can be legally exported to most destinations, it is illegal to make products available to end-users engaged in the proliferation of nuclear, chemical or biological weapons, or in missile technology development.


4. HIGH RISK FOR DIVERSION SCREENING GUIDANCE

Diversion Risk screening is designed to help the Reseller avoid a violation of any part of the applicable governing trade regulations. The Reseller is prohibited from proceeding with an export transaction, re-export or transfer of the item, if the person or firm has knowledge that a violation of the export control regulations has occurred, is about to occur, or is intended to occur in connection with the item. A firm may not export, re-export or transfer an item if they have knowledge that the customer will re-export or transfer that item without the proper licensing authority. It is illegal to knowingly make products available to persons or front companies who intend to divert products to unauthorized destinations, end-users or end-uses.


5. U.S. GOVERNMENT COUNTRY GROUP D LIST

The Country Group D list identifies countries where the U.S. has national security or proliferation concerns based on activities including but not limited to nuclear proliferation, missile technology development, and chemical and biological weapons development. Based on these concerns, the U.S. Government restricts exports or re-exports that would make a material contribution to any of these activities in Group D Countries. Depending on the Export Control Classification Number assigned to the product, certain technology, computer and telecommunication products may require a formal export license approval from the Bureau of Export Administration. The Country Group D list is available in Supplement No. 1 to Part 740 of the Export Administration Regulations. For further information contact the nearest U.S. Embassy or Consulate.

Ref 2003L

Milton Keynes, May 2007
 Conformity with the Directives of the European Parliament on WEEE

Ingram Micro UK Ltd are a full member of ERP compliance scheme - view certificate

The crossed-out wheelie bin symbol on this product or its literature indicates that it should not be disposed with other household wastes at the end of its working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and help us recycle it responsibly.

Wheelie Bin

Please return this product to your Local Authority Waste and Recycling Centre to ensure that it goes for environmentally safe recycling.

ERP Will provide:
 Full Discharge of B2C and B2B (where applicable) producer obligations under regulation 8 and 9 of the WEEE Regulations

IMUK Registration Number - WEE/EG0076US

For the latest ERP information, please visit their website by clicking here

Ref: 1.3

We will manage our activities to minimise wherever practicable their effect on the environment. In this we are committed to all levels and within all functions of the organisation to continual improvement. We recognise that this will only be achieved through regular monitoring of our environmental performance against objectives.

Our Environmental Policy commits the organisation at all levels to ensure that we:-

1.  Identify any risk of pollution arising from any of our activities, products and/or services, which shall, then be either eliminated or effectively controlled to meet or exceed all regulatory requirements relating to the environment.

2.  Reduce to a minimum unnecessary use of materials, resources and energy. Reduce to a minimum the environmental effect on all future developments and carry out an appraisal of the environmental effect of sourcing of raw material.

3.  Reduce waste to the lowest practicable level ensuring responsible disposal of waste created and received, undertaking environmental audits, measuring the results against established targets.

4.  Advocate employee involvement in all environmental matters, providing suitable training and support to all employees with regard to this environmental policy.

5.  Minimise any adverse environmental effects caused as a result of our activities, products and/or services adopting the principle of BATNEEC (Best available technique not entailing excessive costs).

6.  Ensure that any persons working on our behalf are made aware of and agree to comply with this policy.

7.  Seek to ensure that products and/or services supplied or provided by third parties can be used, handled, stored and disposed of in a manner which safeguards the environment and the health and safety of all.

8.  Undertake a review of this policy in the light of any new knowledge, changing legislation or public concerns.

 Initiatives

  1. Evolve Energy Management – Raise Profile
    • Introduce Energy Awareness Training


 

  1. Improvement KPI’s Set
    • Monthly Monitoring and reporting of Energy Usage
      • Trends Month on Month and Year on Year
    • Improve Control of PC’s and Office Equipment
    • Improve Control of Warehouse Lighting
      • Voltage Regulation on Discharge Lighting
    • Optimum Control of Compressed Air
    • Review Timing Arrangements for Warehouse Heating
    • Review Timing Arrangements for Office Heating

Gender Pay Gap Report 2023

Read our gender pay gap report 2023 below.