Custom-fit services, tailored to your business

Take a 360° view of Ingram Micro’s multi-vendor technology lifecycle services to uncover opportunities that are a perfect fit.

Tailored solutions and services

As a leading UK provider of strategic, channel-only IT solutions and services, we are dedicated to helping our partners succeed and grow.

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Consult

As your partner, we work alongside you and your customers throughout the process, from design to delivery and ongoing support.

Maintain

We provide comprehensive maintenance services for both live and end-of-life systems and technology, ensuring continuous support and optimal performance for you and your customers.

Manage

We enhance your service offerings with managed services to deliver technical expertise across various technologies within your customers’ infrastructures.

A circular opportunity

Add significant value to your customer relationships

Several stages in the support cycle create opportunities for partners to introduce and upsell additional services to customers. Understanding this delivery process alongside all of the services we offer allows partners to capture and grow long-term services business.

01 Assess

We offer comprehensive assessment services across various IT environments, including cloud migration, unified communications, and infrastructure optimisation.

02 Design

Our expertise spans planning and solution design for networking, cloud, data centres, virtualisation, wireless, cyber security, and unified communications.

03 Deploy

Our tailored solutions, which include fixed-price deployment options for standardised installations at customer sites, are designed to meet your customer’s unique requirements.

04 Adopt

Ensuring your customers consume all the functionality available from the solutions they have purchased is key to them realising ROI from their projects.

05 Optimise

Enhance IT infrastructure performance and value through comprehensive assessments and proactive and tailored monitoring solutions.

06 Operate

It can be hard to successfully operate and manage complex solutions, training and recruiting the right skills is only the first challenge, maintaining and retaining those skills is often more difficult.

The benefits of Ingram Micro Services

Flexible resourcing

Access a pool of pre-vetted, high-quality technical professionals for short, medium, and long-term contracts, ensuring you have the right skills, when you need them

Extended your capabilities

Extend service offerings across a wide range of technologies, helping to meet diverse customer needs

Maximise profits

Provide commercial models designed to maximise profits through efficient channels, boosting capabilities, productivity and efficiencies

Strategic positioning

Tap into our expertise to develop and deliver technology innovations, making you strategic partners rather than just transactional suppliers

Comprehensive support

Our full suite of services, including professional, managed, support, connectivity, and logistics services, supporting the entire lifecycle of your customers’ IT investments

Meet customer demands

Partners remain aligned with the ever-changing needs of their customers, helping them stay relevant and competitive

Increase customer spending

Our portfolio of services and experts gives partners the opportunity to continually introduce new capabilities that enhance your customer experiences and drive higher spending

What does Ingram Micro Services offer?

Global coverage
Equipment pre-staged and geographically dispersed
Multi-vendor accredited
24/7/365 Service Management Centre
Leading UK channel-first IT solutions and services provider
An Ingram Micro company since 2016
Multi-vendor and multi-technology via a single support team
Specialise in Network, Cloud and UCC
5 ISO Certification
100+ UK Field Service Team
250+ Full-time employees
Ability to support in-life and end-of-life legacy Hardware
25 Cloud Consultants

Ingram Micro Services - the perfect fit

As a seamless extension of your team, we focus on reducing complexity and collaborating with you toward a shared goal.

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Datasheet

Thinaer & Ingram Micro UK’s Intelligent Automation Team Provide an End-to-End Industrial IoT Solution

Deploy Easy and Cost-Effective Industrial IoT Solutions and Create a Connected Operations Environment

Blog

More Than Just a Device: Unlocking the Power of Cross-Sell with Lenovo

When it comes to selling Lenovo devices, the transaction shouldn't stop at the hardware. For today’s resellers, the real growth lies in building complete, solution-led deals that add value for customers and margin for your business. That’s where cross-sell comes in.

Datasheet

NEW Support Vouchers

Our Support vouchers offer partners the ability to get access to ad-hoc resource with the level of certification and/or experience required to support their customer critical support requirements.

eBook

Custom-fit Services, tailored to your business needs

Take a 360 view of Ingram Micro’s multi-vendor technology lifecycle services to uncover opportunities that are a perfect fit.

Video

Ingram Micro's Accelerated Migration for AWS

Join us for an insightful discussion with Kevin Webb and Alex Parkinson on the challenges of cloud migration to AWS and strategies to overcome them.

Simplifying Services podcast

By leveraging Ingram Micro’s extensive portfolio of services and solutions, partners can support their customers throughout the entire technology lifecycle. Working with us offers several key benefits, such as helping partners enhance their own service capabilities and not miss a single selling opportunity.

Listen to this podcast to discover how we can help you deliver services that are tailored to your business needs so you can add significant value to your customer relationships and achieve long-term growth.

Podcast

Create a Profitable Cloud Business

With Harpreet Narang and Paul Stephens

Welcome to Simplifying services podcast series where we take you on a journey of our entire lifecycle of services. Whether it is to augment your existing services or support with the complete portfolio, we are here to help you, and your customers achieve more by harnessing our end-to-end capabilities.

In this episode, our host Harpreet Narang, Head of Brand and Services Marketing, Ingram Micro speaks with Paul Stephens, Head of Cloud Solutions.

Podcast

How to Get Customers into Cloud?

With Harpreet Narang and Alex Parkinson

Welcome to Simplifying services podcast series where we take you on a journey of our entire lifecycle of services. Whether it is to augment your existing services or support with the complete portfolio, we are here to help you, and your customers achieve more by harnessing our end-to-end capabilities.

In this episode, our host Harpreet Narang, Head of Brand and Services Marketing, Ingram Micro speaks with Alex Parkinson, Practice Manager, Professional Services.

Podcast

How to Deliver Real-World Value Using AI & IoT?

With Harpreet Narang and Prankit Gupta

Welcome to Simplifying services podcast series where we take you on a journey of our entire lifecycle of services. Whether it is to augment your existing services or support with the complete portfolio, we are here to help you, and your customers achieve more by harnessing our end-to-end capabilities.

In this episode, our host Harpreet Narang, Head of Brand and Services Marketing, Ingram Micro speaks with Prankit Gupta, Senior Solutions Architect.

Podcast

Networking Services and Solutions

With Harpreet Narang and Kevin Lloyd

Welcome to Simplifying services podcast series where we take you on a journey of our entire lifecycle of services. Whether it is to augment your existing services or support with the complete portfolio, we are here to help you, and your customers achieve more by harnessing our end-to-end capabilities.

In this episode, our host Harpreet Narang, Head of Brand and Services Marketing, Ingram Micro speaks with Kevin Lloyd, Network Solutions Lead.

Podcast

Deep Dive into Managed Services

With Harpreet Narang and Jonathan Woods

Welcome to Simplifying services podcast series where we take you on a journey of our entire lifecycle of services. Whether it is to augment your existing services or support with the complete portfolio, we are here to help you, and your customers achieve more by harnessing our end-to-end capabilities.

In this episode, our host Harpreet Narang, Head of Brand and Services Marketing, Ingram Micro speaks with Jonathan Woods, Head of Service Architecture, Professional Services.

Technology innovation - supporting every service driven opportunity

Internet of Things

Ingram Micro Services streamlines IoT deployment, enabling organisations to boost efficiency, growth, and customer experience through real-time insights, automation, and cost savings.

Learn more